The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can adjust temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it on your own or contact a HVAC pro like SKC AC LLC. If you’re installing it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue as the thermostat can draw ample power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw adequate power, Nest says you may have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on frequently in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just installed the Nest, it’s best to start with your thermostat initially. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat professional like one from SKC AC LLC can support you. We can identify the issue and add a C-wire, if required.

Smart thermostats like the Nest are made to make your life easier, through automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s an annoying experience when yours won’t run properly, but our heating and cooling pros at SKC AC LLC can resolve the trouble quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, give us a call at 432-203-4881 to request your appointment today.